Conducting Successful Meetings

If you're like most principals you spend more time than you would like in meetings. Many are very productive and others are far less successful. There are several things you can do to immediately improve the meetings you lead.

First, it is critical to spend some time planning the meeting. Be clear about the purpose of the meeting. Be equally clear about what is being decided and who will make the decision. Also identify any meeting standards or norms. For example, a set of operational norms about how the group will work together can make a meeting more successful.

Second, develop an agenda that includes the following items: a clearly stated purpose or goal for the meeting, time to review agreed-upon operational norms and norms of collaboration, a clear statement for each agenda item about the action to be taken (e.g., discussion, decision), the allocation of time for each item, time for reflection and processing of information, and time at the end of the meeting to clarify what information should be shared and by whom.

Third, always be clear about operational norms. This includes seating arrangements, processes for group memory (recording discussion and decisions), guidelines for discussion (use of a parking lot), adequate time for discussion, clarity about when the group moves from discussion to decision-making, and methods for disseminating information. Bob Garmston and Bruce Wellman provide a useful set of norms at www.adaptiveschools.com.

Finally, be clear about how decisions will be made and by whom. If the group is deciding identify the process before it is time to make a decision. Consensus is often the preferred model but can be cumbersome. Many groups use some alternate like requiring agreement by 75% of the group, or using the "Fist to Five" model discussed in a blog entry on January 28, 2010.

Meetings can be a challenge. Because principals are involved in so many of them it is important that they be as successful as possible. I hope you find these ideas helpful and would enjoy hearing from you about your strategies for leading successful meetings.

Seeking Consensus

I’m fortunate to be able to work with lots of teachers and principals who are working together to improve their schools. Often I’m asked to help them design a process that will provide for thoughtful discussion of the issues and help the group reach agreement on how to proceed. Here’s some advice I give groups that are just getting started.

• Spend time agreeing on norms for both your operation and decision-making. I’ve always liked the Norms of Collaboration developed by Garmston and Wellman. Information can be found at www.adaptiveschools.com.

• Be clear about the process you will use to reach agreement. Consensus is often preferred but can be quite elusive, particularly when there are strong feelings about an issue. A few years ago I was introduced to theFist to Five, a way to measure the level of agreement on an issue. I like the process because it avoids voting and creating winners and losers. When using the Fist to Five, ask every participant to raise his or her hand and indicate their support, from a closed fist (no support) to all five fingers (a great idea). It’s an easy way to determine where a group stands on an issue and the need to continue discussion. Many groups I’ve worked with continue the process until everyone can hold up at least three fingers.

• Always be clear and the purpose and goals for every meeting. Provide an agenda that is clear about topics, action that may be requested, and the time for each item.

• Consider using a parking lot to gather information from members about the meeting. A “parking lot” is one way to anonymously provide feedback to other participants and to facilitators. One model I’ve used is a grid of four blocks---one indicating what went well, one indicating what needs improvement, one for questions, and one for ideas to improve the meeting.

• Structure time for the group to pause and reflect on the meeting. Identify a way for every member to comment on the meeting and the processes used during the meeting.

• Keep notes of the meeting and allow time at the end of the meeting for the group to be clear about next steps and any responsibilities that may have been assigned.

I’m always looking for good ideas about how to assure that meeting time is productive and that members feel the processes have helped the group move forward. I’d love to hear from you about ways you make your meetings productive.